Privacy Policy
Last updated: 15 October 2026. This notice explains what personal data Elite Trading Ltd holds about you, why we hold it, who we share it with, and what you can ask us to do with it. It is written to meet the requirements of the UK GDPR and the Data Protection Act 2018.
1. Who is the data controller
1.1 Expert Trading is a trading name of Elite Trading Ltd, company number 11036180, registered in England and Wales, registered office Unit 3 Clive Court, Bartholomews Walk, Cambridgeshire Business Park, Ely, Cambridgeshire, CB7 4EA, United Kingdom ("we", "us").
1.2 We are the data controller for the personal data described in this notice. Our data protection registration with the Information Commissioner's Office is __ICO_NUMBER__.
1.3 Any question about this notice, or a request to exercise a right under it, should be sent to support@experltd.online with the subject line "Data protection request", or by post to the registered office above. If you are not satisfied with our response you can complain to the Information Commissioner's Office at ico.org.uk.
2. What personal data we collect, and why
2.1 We collect the following data, and we have set out the lawful basis for each purpose under the UK GDPR.
| Data | Purpose | Lawful basis |
|---|---|---|
| Name, email address, telephone number, country of residence | Creating and administering your account, and identity checks | Performance of a contract; legal obligation |
| Identity documents, proof of address, source of funds | Anti-money-laundering, fraud prevention and regulatory checks | Legal obligation; legitimate interests |
| Trading activity, balances, deposits, withdrawals, plan tier | Operating the account, calculating returns, record keeping | Performance of a contract; legal obligation |
| Enquiry form details (name, email, phone, message) | Answering your enquiry and keeping a record of it | Legitimate interests; consent, where you have ticked the box |
| IP address, device and browser type, pages visited | Security, fraud prevention, and understanding how the site is used | Legitimate interests |
| Correspondence, including complaints | Handling complaints and defending legal claims | Legitimate interests; legal obligation |
2.2 We do not seek special category data and you should not send it to us. We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.
3. Where your data goes
3.1 We share personal data only with the service providers we need in order to operate the service, and only for the purposes set out in this notice. These include:
- the operator of the trading platform and its liquidity providers, so that your account can be operated;
- payment and payment-processing providers, so that you can deposit and withdraw funds;
- identity-verification and screening providers, for the checks described above;
- our hosting, email and IT service providers; and
- professional advisers, auditors, regulators and law enforcement, where we are required or permitted to disclose it.
3.2 Each provider is bound by a contract requiring it to process the data only on our instructions and to keep it confidential. We do not sell personal data and we do not share it for anyone else's marketing.
3.3 Some of these providers are outside the United Kingdom. Where data is transferred outside the UK we rely on the UK IDTA or the UK Addendum to the EU Standard Contractual Clauses, or an adequacy regulation where one applies, and we carry out a transfer risk assessment before the transfer begins.
4. How long we keep it
4.1 Account and identity-verification records are kept for the period required by our regulatory and anti-money-laundering obligations, which is generally at least five years after the relationship ends, and in some cases longer. Records relating to a complaint are kept for six years after the complaint is closed. Enquiry-form data is kept for 24 months from your enquiry. Marketing consent records are kept until you withdraw consent, plus 3 years to evidence that you had consented.
5. Your rights
5.1 Subject to the exemptions in the UK GDPR, you have the right to:
- get a copy of the personal data we hold about you (access);
- have inaccurate data corrected (rectification);
- have data deleted where we no longer need it (erasure);
- restrict how we use it (restriction);
- receive it in a portable format (portability);
- object to processing based on legitimate interests, and to direct marketing at any time (objection); and
- withdraw consent, where we rely on consent, without affecting anything done before you withdrew it.
5.2 We may charge a reasonable fee, or refuse a request that is manifestly unfounded or excessive, or where the law lets us do so. We normally respond within one month. If you are unhappy you can complain to the ICO.
6. Cookies and similar technologies
6.2 Where you have account or trading-platform cookies, those are set by the platform and are described in the platform's own cookie policy.
7. Security
7.1 We apply technical and organisational measures to protect personal data, including encryption in transit, access controls on a least-privilege basis, logging, and regular review of the processors we use. No system is completely secure, and you should use a unique password and, where available, two-factor authentication.
8. Changes to this notice
8.1 We will update this notice when our processing changes, and we will post the new version on this page with a revised date. If a change materially affects you we will email you before it takes effect.
9. Contact
9.1 Data protection requests: support@experltd.online. Postal address: Elite Trading Ltd (company no. 11036180), Unit 3 Clive Court, Bartholomews Walk, Cambridgeshire Business Park, Ely, Cambridgeshire, CB7 4EA, United Kingdom.